Terms and Conditions, and Privacy Policy

Introduction

These terms and conditions govern the sale of photography prints (“Prints”) by Dan Oxtoby Photography (“we”, “us”, or “our”) through our website.

By accessing our website and purchasing Prints, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not use our website or purchase Prints.

Scope of Service

We offer Prints for sale through our website to customers worldwide.

All sales are conducted online, and we do not operate physical stores.

Product Information

We make every effort to accurately display the Prints on our website. However, variations may occur in color, size, and appearance due to differences in display settings.

The prices of Prints are listed in the currency of your choosing and are exclusive of any applicable taxes, shipping, and handling charges.

The Prints may have a small white border, and/or the shortest side of your Print maybe a smaller size than your ordered size due to the aspect ratio.

Ordering and Payment

By placing an order, you make an offer to purchase the selected Prints at the listed price, subject to these terms and conditions.

Payment must be made in full at the time of ordering, using the available payment methods on our website.

We reserve the right to refuse or cancel any orders for any reason, including but not limited to inventory shortages, inaccuracies in product descriptions, or suspicion of fraudulent activity.

Shipping and Delivery

We will make reasonable efforts to process and ship your order promptly after payment is received.

Delivery times may vary depending on your location and shipping method chosen during checkout.

We are not responsible for delays that occur during shipping, however any damages when the product is delivered must be reported within 24 hours of delivery via email.

Please note that international orders may be subject to customs, excise duties, import taxes, or other fees imposed by the destination country. These fees are the responsibility of the buyer.

Returns and Refunds

As this is a made to order product, returns are only accepted on damaged and/or faulty goods received and reported by the customer within 24 hours of receipt.

To initiate a return, please contact us via email.

Refunds will be issued upon receipt and inspection of the returned Prints, including standard shipping charges.

Intellectual Property

All intellectual property rights, including copyrights and trademarks, relating to the Prints and our website are owned by or licensed to Dan Oxtoby Photography.

You agree not to reproduce, distribute, or use any content from our website or Prints without our prior written consent.

Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please review our Privacy Policy [link to privacy policy] for details on how we collect, use, and disclose your information.

By using our website and purchasing Prints, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

In no event shall Dan Oxtoby Photography be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or purchase of Prints.

Our total liability for any claim arising from these terms and conditions shall not exceed the total amount paid by you for the Prints in question.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England, UK, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England, UK.

Amendments

We reserve the right to update or modify these terms and conditions at any time without prior notice.

Any changes will be effective immediately upon posting on our website, and your continued use of our website or purchase of Prints constitutes acceptance of these changes.

 

By completing your purchase on our website, you acknowledge that you have read, understood, and agree to these terms and conditions

 

Privacy Policy

Dan Oxtoby Photography

Address :  Osborne House, 20 Victoria Avenue, Harrogate, North Yorkshire HG1 5QY

 This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in England, UK. Please take the time to review this policy to understand how we handle your data.

  1. Information We Collect:

We collect and process the following personal information when you use our website or engage with our services:

  • Name
  • Contact information (address, phone number, email)
  • Family details and preferences
  • Photographs taken during sessions
  • Transaction and payment details for purchases through our ecommerce platform
  1. How We Use Your Information:

We use your personal information for the following purposes:

  • To communicate with you regarding your photography sessions
  • To schedule and plan family portrait sessions
  • To provide you with the best possible service
  • To fulfill contractual obligations related to your photography sessions and product orders
  • To process payments and deliver products
  • To send you marketing communications (only with your explicit consent)
  1. Legal Basis for Processing:

We process your personal information based on the legal grounds provided by the GDPR, including the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by us or a third party.

  1. How We Share Your Information:

We will not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Third-party service providers who assist in providing our services and products
  • Legal or government authorities if required by law
  1. Security:

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

  1. Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Any credit/debit card payments and other payments you make will be processed by our third party payment providers and the payment data you submit will be securely stored and encrypted by our payment service providers using up to date industry standards. Please note that we do not ourselves directly process or store the debit/credit card data that you submit.
  2. Your Rights:

You have the right to:

  • Access your personal information
  • Correct any inaccuracies in your personal information
  • Erase your personal information (subject to legal requirements)
  • Object to the processing of your personal information
  • Restrict the processing of your personal information
  • Receive a copy of your personal information in a structured, commonly used, and machine-readable format

To exercise these rights or if you have any questions or concerns about your personal information, please contact us at [Your Contact Information].

  1. Marketing Communications:

We will only send you marketing communications with your explicit consent. You can opt-out of receiving these communications at any time by contacting us or using the unsubscribe link in the emails.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated Privacy Policy will be posted on our website.

By using our services, and purchasing our products, you agree to the terms of this Privacy Policy.